About Us 

Who We Are

Experienced IT Professional

When you need broad experience on diverse infrastructure

  • Micrsoft domain environments
  • Corporate networks – Cisco routing and VLAN switching
  • 1 or more Workstation Home Offices
  • Linux and Open Source is a passion. See the blog


Industry Certified

Industry Certifications Past & Present

The know-how to do what you need done


Year Achieved Certification
2019 Microsoft Certified: Azure Solutions Architect Expert
2017 AWS Certified Solutions Architect – Associate
2002 Microsoft Certified Systems Engineer
2002 Citrix Certified Administrator
2000 Cisco Certified Network Associate
2000 Microsoft Certified Professional

Our Story

It Started in London

Starting out in London as a software applications trainer for Key Training UK I delivered training to class rooms of business users on how to use the many features of the Microsoft Office Suite.

Returning to Australia I took a role as a Desktop Support person where I later progressed to Team Leader in a rapidly expanding Fibre Optics Company in North Ryde in Sydney – JDS Uniphase (now Viavi Solutions) . This role entailed putting many desktop computers into service each day and rolling out a custom operating system image with appropriate applications to each new starter.

Then a sea-change move to regional NSW and a Managed Service Provider – a division of Mincom (now owned by ABB). Looking after IT on a rotating support roster with the Mincom Managed Services team at Rio-Tinto sites scattered through out the Hunter Valley.

A new role in the Food Manufacturing industry saw me take over responsibility for all ICT Services for Atlantic Pacific Foods (now owned by 100% Bottling Company). This role included implementing B2B trading with Woolworths and other supermarket, linking 3 sites together, and ensuring that the IT Systems where available to allow production & shipping of product 24 hours a 7 days a week 365 days a year.


For the last few years and the Present

After the aforementioned full-time roles I struck out on my own. First as James McDonald IT Services or JMITS and then as Toggen as the business is now known.

The name Toggen comes from a breed of dairy goat the Toggenburg

Toggen still provides support for clients in the Food Manufacturing industry and continues to remotely support sites in Rutherford NSW

For the past 5 or so years Toggen has been based in Melbourne, now in Ringwood East. We have a range of clients in different industry sectors such as Accountancy, Building, Interior Design & Food Manufacturing

As each business has differents needs we can tailor a range of IT Services to your needs

For a no obligation discussion on the computing support and services needs of your business please click the following button