Problem: User complains they are prompted for their Local Windows Hello PIN and then entering that the RDP connection fails to authenticate

Work-a-round (too many clicks): At the prompot for a PIN choose More Choices => Use a different account and re-enter your remote RDP Credentials (either DOMAIN\user or [email protected])

Work-a-round (Better):

Enter your account as "microsoftaccount\[email protected]" into to the RDP's connection "User name:" field. You can also put "microsoftaccount\DOMAIN\user "into the "User name:" field too e.g. (microsoftaccount\LISASPALETE\jamesm

The user name settings as the previous paragraph will have the user prefilled and prompt you for your remote password without Windows Hello stepping in front of it and asking for a PIN