Hyper-V Manager VM State Column displays “cannot connect to virtual machine configuration storage” on first startup after reboot

by Aug 7, 2025IT Tips0 comments

TLDR; Check your disk I/O or you'll spend hours fault finding for naught

The following are stream of consciousness notes of attempts to get a Hyper-V Ubuntu 25.04 VM working when the root cause was disk I/O exhaustion

Weird Issues Observed

A whole bunch of issues cause by exhausted disk I/O:

Ubuntu 25.04 VM that returns to running after a reboot. I click Connect... enter my password and it just displays an _ (underscore) in the top left of the console and never displays the Desktop

When starting Hyper-V Manager it said "cannot connect to virtual machine configuration storage" but after a few seconds the state changed back to "Off" or "Running" (if it is set to start on boot, or return to previous state)

A Goose Chase caused by a completely saturated D: drive

Enabling and Disabling Core Isolation

Just turned Core Isolation back on, rebooted and now when I login to Ubuntu 25.04 there is no option to increase resolution greate 1024x768 before I could select 1920x1080 amongst a heap of other resolutions

I then installed linux-image-extra-virtual and rebooted and now the Ubuntu 25.04 is failing to boot (after waiting 7minutes)

Turn off Core Isolation again and try to boot. Booting takes about 1 minute 40 seconds to get to a login screen, but with Core Isolation off and linux-image-extra-virtual I still can't adjust resolution

Adjusting the hyperv_fb settings

Next step is adjust the /etc/default/grub to include GRUB_CMDLINE_LINUX_DEFAULT="quiet splash video=hyperv_fb:1920x1080" and do sudo update-grub and reboot

Also I forgot to enable "Guest Services" in the VM Settings so I did that just before the reboot.

Restart the Hyper-V service and shutdown Docker Desktop

Now I've tried to boot twice and still it's not booting. The screen has expanded to 1920x1080 and I can see the spinner. Waiting 6 or 7 minutes.

Change resoluton from Powershell

 Set-VMVideo -vmname Ubuntu2504 -HorizontalResolution 1920 -VerticalResolution 1080 -ResolutionType Single

Been waiting 3 minutes and still no login prompt.

Turn on secure boot and choose the microsoft UEFI certs. Get the Grub boot screen option... select Ubuntu and get black screen. Hyper-V and Ubuntu Logo and Spinner now showing after ~1:20. Window is not 1920x1080. After 3 mins still no login prompt.

Bump ram to 12GB 12288MB

Hyper-V spinner and Ubuntu Logo again but still not progressing to GUI login.

Delete VM and create a new one. Install from ISO again "ubuntu-25.04-desktop-amd64.iso"

VM won't boot from ISO

Turn off secure boot.

Reboot into ISO install

Ubuntu live desktop still not showing up after ~3 minutes

Turn off Enhanced Session mode and restart install

Hyper-V Spinner Ubuntu Logo waiting....

Enlightenment arrives

OK now found the problem

My D: Drive was pegged at 100% Disk and wouldn't ramp down.

I opened Task Manager and it was showing Disk 100%

Then I opened Resource Monitor and it was showing that many files in d:\System Volume Information was being read and stealing needed disk i/o from Hyper-V

Moving the install to my SSD on C: allowed the VM to boot in less than a minute.

In conclusion, Suspicions

Multiple System processes were reading D:\System Volume Information files (it appeared that I had 500GB of VSS Snapshots. I have a suspicion this could be SentinelOne VSS negatively interacting with the Volume

Work-a-round for the Problems

My D: drive is actually for data backup and storage so it's a 5400RPM 6TB WD Drive. So slow to start with.

I ended up removing it and putting in another 8TB WD drive. Still a 5400RPM drive but NOT Bitlocker Encrypted and not currently being thrashed by whatever was reading 400+ shadow copies.

Transfer performance went from 14MB/s to ~125MB/s

I can now launch VM's with acceptible performance on the D: volume, but the SSD drive has much better VM startup times. So disk is an issue.

This is what a non-overloaded disk looks like

If the Active time graph consistently is above 50% you will have a sluggish VM.

Difference in Boot Times between 1TB M.2 SSD and WD 8TB 5400 Drive

Seconds to Desktop with auto-login enabled. Same VM on different volume

  1. SSD = 28 seconds
  2. 5400 SATA = 43+ seconds

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