Privacy Policy

Effective Date: 1 July 2025

1. Introduction

Toggen Group Pty Ltd (ACN: 687 034 493) as Trustee for the Toggen Family Trust (ABN: 12 959 454 588) trading as “Toggen” ("Toggen", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. What Information We Collect

We may collect the following types of personal information:

  • Name, address, email, and phone number
  • Business contact details
  • IP addresses and device information
  • Billing and payment information
  • Information related to services we provide to you

We may also collect non-personal information such as browser type, operating system, and website usage statistics.

3. How We Collect Information

We collect personal information through:

  • Direct interactions (e.g., when you contact us, request a quote, or sign up for services)
  • Our website and online forms
  • Email and phone communications
  • Third-party service providers (e.g., payment processors)

4. Why We Collect Your Information

We collect and use your information to:

  • Provide and manage our IT and managed services
  • Communicate with you about your account or services
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations
  • Send marketing communications (with your consent)

5. Disclosure of Personal Information

We may disclose your personal information to:

  •  Our employees, contractors, and service providers
  • Third-party vendors (e.g., cloud service providers, payment gateways)
  • Legal or regulatory authorities when required by law

We ensure that any third parties we work with are bound by confidentiality and privacy obligations.

6. Data Security

Toggen takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes physical, electronic, and managerial safeguards.

7. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings.

9. Overseas Disclosure

In some cases, your information may be stored or processed outside Australia. We ensure that any overseas recipients comply with privacy standards equivalent to those required under Australian law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Toggen Group Pty Ltd as Trustee for the Toggen Family Trust
Mail: 2/38 Eastfield Rd, Ringwood East VIC 3135
Email: [email protected]
Phone: 0428 964 633