TLDR; Try a Different Browser
![](https://toggen.com.au/wp-content/uploads/2022/03/image.png)
If you click on a Unifi devices IP address in the Cloud Key or Unifi Controller or click on “Open terminal” under tools in the device pane it should open a browser based cli
I just tried to connect using Firefox 97.0.1 and got “Connection error”
![](https://toggen.com.au/wp-content/uploads/2022/03/2-firefox.png)
But using both Microsoft Edge and Google Chrome it works.
I have also had this happen when there was outbound rules blocking other ports but it is a good idea to try and swap browsers to double check that this is not the issue.
![](https://toggen.com.au/wp-content/uploads/2022/03/3-microsoft-edge.png)
![](https://toggen.com.au/wp-content/uploads/2022/03/1-google-chrome.png)
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