HPLIP 3.11.10 cannot install Officejet Pro 8500 A910

Written by James McDonald

October 8, 2011


|Traceback (most recent call last):
  File "/usr/share/hplip/ui4/setupdialog.py", line 1245, in NextButton_clicked
  File "/usr/share/hplip/ui4/setupdialog.py", line 680, in showAddPrinterPage
  File "/usr/share/hplip/ui4/setupdialog.py", line 1069, in readwriteFaxInformation
    self.fax_name_company = unicode(d.getStationName())
  File "/usr/share/hplip/fax/ledmfax.py", line 134, in getStationName
    return self.readAttributeFromXml("/DevMgmt/FaxConfigDyn.xml",'faxcfgdyn:faxconfigdyn-faxcfgdyn:systemsettings-dd:companyname')
  File "/usr/share/hplip/base/device.py", line 2505, in readAttributeFromXml
    return str(xmlDict[attribute])
KeyError: 'faxcfgdyn:faxconfigdyn-faxcfgdyn:systemsettings-dd:companyname'

My company name in my Fax Settings had an ampserand (&) in it.

JA & LK McDonald


Remove the ampersand to complete the install

JA LK McDonald

End note:
Oh and incidentally network faxing now appears to work (at least I could connect and configure using hp-sendfax)


Submit a Comment

Your email address will not be published. Required fields are marked *

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The reCAPTCHA verification period has expired. Please reload the page.

You May Also Like…

Clear HSTS Settings in CHrome

Open chrome://net-internals/#hsts enter the domain in the query field and click Query to confirm it has HSTS settings...

Ubuntu on Hyper-v

It boils town to installing linux-azure # as root or sudo apt-get update apt-get install linux-azure...